WE DO WHAT WE CAN. WITH ENTHUSIASM.  

We are the specialists in online and mobile qualitative research with 12 years of experience and enthusiasm. We support you from the start with the services that you require for your project – personally and tailor-made to suit.

If needs be, we can support you in sales, offer advice in designing a study, set up your project using the software, design the individual study sites, recruit the test persons through our partners, or support you in managing your test persons and in handling the data. DIY or full service – the choice is yours.

Test now free of charge and be impressed

 

Advice and a personal point of contact

At KERNWERT, you have a personal point of contact who looks after you throughout the project, knows your specific requirements and so can optimally support you. Your project manager can advise you on all methodological and technical questions and, on request, can also coordinate collaborative work with third parties (such as recruiters and translators).
 
 

Technical support – around the world

With reference to your project, we lease QDC STUDIO BY KERNWERT as a complete solution, including hosting and technical support. You can depend on the reliable care given to your project. Should you have any questions, our technical support is available – even outside standard business hours, if necessary.
 
 

Set-up service

On request, we can set up your project – quickly, solution-driven and reliably. If you want to set it up yourself, we can offer you a project check-up – in this way, you can be sure that your project is working as required. A complete service by us or DIY with a project check-up – the choice is yours.
 
 

Individual design for each project

We individually adapt the design of participant sites to meet your requirements for each project – so that they always look good and participants feel well.
 
 

Participant recruitment and data handling

We can recruit suitable test persons through a strong network of national and international recruitment partners. If necessary, we can also look after data handling, participant management, incentivisation, etc., etc.
 
 

Webinars, training and workshops

Under the title "Qualitative Forward", we hold regular free webinars on basic subjects and trends in online and mobile qualitative research – for beginners and advanced users. Furthermore, we offer individual workshops and training sessions on specific user questions and key industry areas.
 

DATA PROTECTION AND SECURITY

ISO 27001-certified data centre: protection of sensitive project data
Server location in Germany: implementation of the EU General Data Protection Regulation (GDPR)
Agreement to Processing of Personal Data: pursuant to article 28 of the EU-GDPR
External inspections: regular assessments of the data protection regulations
Duty of external service providers to comply with data protection requirements
Data separation: separation of personal data and results
Client control: full control over all project data
Access control: multi-level security procedure, incl. two-factor authentication
Secure data transmission: latest SSL/TLS encryption
Access rights system: tried and tested roles for participants, observers and moderators
Monitoring and incident management: maximum reliability and availability
Performance: powerful systems with high security standards
High availability: redundant set-up of entire server architecture
Data backup: automatic backup of all data at two locations

 

 

info@kernwert.com    ­ +49-(0)30-53 01 23-60    ­ Gubener Straße 24, 10243 Berlin, Germany
© 2018 KERNWERT, BERLIN
Made and Hosted in Germany  Made and Hosted in Germany