EN
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FROnline Qualitative Research
Software and Services
Our service for your market research success.
Personal Consultation
With Kernwert you have a personal contact partner who supports you beyond your project from the beginning on. We know your specific requirements and can give you optimal support during the whole project. Your project manager supports and advises you on all methodical and technical questions and also coordinates the collaboration with third parties (e.g. moderators, recruiters) if requested.
Supporting Project service
We offer methodical consultation and support during the conception of your study. Upon request, we completely set-up your project in the software and adapt the layout of the study pages. We introduce you to our software on the phone, so you can confidently moderate your study.
Technical Support
We rent out QDC Studio project based and as a complete solution including hosting and technical support. You can trust on the reliable technical support of your projects. Our technical support is always at your disposal via email or phone, should any questions arise.
Protection and Security of your data
Data collection in and via the internet asks for a high level of security. That is why we put a special emphasis on high data security and strict compliance with data security regulations:
QDC Studio enables the separation between personal data and results. All the participant's answers are saved under a neutral identifier.
All entered and collected data is available for the project manager throughout the whole project period, so he/she can process, evaluate and export data and remain in charge.
Software access is secured via password or individual link. The administration of user privileges helps to set up different user levels.
All entered data and information are encoded and sent via a secure SSL connection which has already been proven and tested in online banking. The network traffic to the servers is secured by central firewalls. Additionally, key operations on the servers are observed by an Intrusion Detection System (IDS).
The availability and performance data of all production systems are continuously observed by a monitoring tool (proactive incident management).
The compliance with all data security regulation is monitored by an external data protection officer.
Software as a Service
We rent out our software project based as SaaS solution (Software as a Service) and offer you the advantages of a standard application (cost-efficient use, no extra costs or effort for set-up) and flexibility of a solution exclusively tailored to your demands (individual extension and adaptation).
QDC Studio functions reliably, independent of browser type and system software. You exclusively use the applications via your browser, it is not necessary to install any additional software. You have worldwide real-time software access and can work on a project simultaneously in a team no matter where you are.
Especially in online research it is important that participants with different technical knowledge and capacities can reliably access the studies. Hence studies with QDC Studio can be used easily without any additional plug-ins.
Made and Hosted in Germany